Privacy Policy
We respect your privacy. This policy explains what data we collect, how we use it, and your choices.
1) What we collect
- Contact details you share (e.g., email for demo links or intake).
- Uploaded content for analysis (processed only to deliver the service).
- Technical data like pages visited and device/browser (to improve performance).
2) How we use your data
- To provide demos, support, and the services you request.
- To improve quality, reliability, and security of our systems.
- To communicate important updates about your project or account.
3) Data ownership & retention
You retain ownership of your content. We do not use your data to train foundation models outside your project scope. Uploaded files are removed or anonymized after project completion unless you request retention for support or improvements.
4) Security
We apply reasonable technical and organizational measures (access control, logging, encryption-in-transit) to protect data. No method is 100% secure; contact us if you need stricter controls (e.g., on-prem or regional hosting).
5) Your choices
- Request access, correction, or deletion of your data.
- Ask for regional hosting or self-hosted deployments.
- Opt out of non-essential analytics.
6) Cookies & analytics
We use minimal, privacy-friendly analytics. If we add marketing cookies in the future, we will update this page and request consent where required.
7) Contact
Questions or requests? Email hello@civicaisolutions.io.
Last updated: 2025-11-09